Guide
Mobility equipment hire checklist
Prepare address access, user measurements, equipment choice and delivery questions before calling.
Checks before calling
Prepare the dates, full address, postcode, parking notes, entrance measurements, room access and the product type you want checked.
Use the phone call to confirm dates, address access, product suitability, handover details and hire terms.
Address and product details
For every Gloucestershire enquiry, the useful details are the exact address, access route, doorway widths, step or threshold details, parking, room layout and where the item will be used.
For powered equipment, add charging, storage, terrain, user weight and expected route distance. For home-care equipment, add delivery path, room measurements and care-team guidance where relevant.
What the booking team should confirm
Ask the booking team to confirm product suitability, measurements, user requirements, access constraints, delivery or collection options and any hire terms that apply.
Use local reference notes as prompts for better questions, not as proof that a route, home layout, attraction or equipment choice is suitable.